Sales Rep - Account Executive

As an Account Executive at Accrualify, you get the opportunity to work with prospective clients across the globe. You will be part of an ambitious yet humble team who enjoy learning and working together to help everyone reach maximum sales goals. This position will be responsible for sourcing new leads via all effective channels, modifying sales materials, directly interfacing with prospects, providing live and video demos of our products, nurturing opportunities from initial discovery to closed won, and participating in all aspects of the company’s Sales efforts. This position requires determination and a no-quit attitude. Having enterprise sales, customer success, or accounting experience in a SAAS based company is preferred. A Bachelor’s degree is required. In an environment of reduced supervision, the Account Executive will exercise independent discretion and judgment in nurturing a solid pipeline of opportunities. This position will work with other members of the sales and operations team in creating sales presentations, identifying key accounts to target, working with SDRs to develop outbound sequences, and exceeding quotas. This position will be responsible for inside and outside sales efforts.

Customer Support Analyst

The account manager 3 is the primary client services contact responsible for supporting retention, client satisfaction and issue resolution of the customer account for the CorPay Complete system including software and product lines (Purchase Orders, Invoice Automation, Accruals, Expense Reimbursements, Vendor Management, Payment(cards, ach, check and etc). This position is responsible for assisting with all aspects of client relationships to ensure satisfaction and effective use of products and services. The account manager 3 is assigned a portfolio of customers and is responsible for understanding and resolving issues pertaining to products utilized by the clients.

Essential Functions/Core Responsibilities

Work directly with clients to provide to a primary point of contact for day to day account support, problem resolution, technical clarity, research and analysis

Responds to Salesforce cases, inbound emails, fax, virtual meetings and phone calls.

Prepares and presents solutions in advance to retain relationships.

Uses customer feedback to monitor the status of service levels, identifies problems and revenue growth potential within the client base.

Trouble-shooting of client-raised servicing issues to determine if the issue is a system issue, training issue, or client configuration and effectively interact with internal departments to support customer base.

Additional responsibilities:

Act as a liaison between business operations and engineering to help problem solve and integrate customer recommendations.

Self-driven to develop professionally, improve performance, and understand the tools in place and use the system available to their fullest potential.

Demonstrates leadership qualities that influence peers to work collaborately, automate manual processes.

Serves as key contributor in developing and testing new processes and procedures that enhance the users experience. Act as game changer as appropriate.

Develops and executes a client service delivery strategy for assigned clients around the needs, contracts specifications and cost components.

Makes decisions regarding the set up and support of the clients assigned to their care and has the avility to approve finaincial fee and or transaction concessions.

Qualifications:

Education:

Minimum: Bachelor’s degree or equivalent work experience

Preferred: Bachelor’s degree in Accounting/Finance, Economics, Business Administration or related field.

Experience:

Minimum: Three years of progressive experience working within a call center or customer service team with demonstrated problem solving skills.

Skills:

Technical: MS Excel(spreadsheet), CRM applications (Salesforce), account payable experience or the equivalent work experience and technical expertise in call center and account management

Non-technical: Verbal and written communication skills, account management, relationship management

Location:

San Francisco Bay Area required. Need to work across time zone (U.S. and Asia)

Senior Associate Business Intelligence Analytics and Reporting

Senior Associate Business Intelligence Analytics and Reporting

Company Description

Accrualify India Private Limited is a fully owned subsidiary of Accrualify, Inc., San Mateo USA, which is part of the conglomerate giant Fleetcor Technologies, Inc(FLT). The company is located in Nagpur and provides offshore development and support for the core Information Technology (IT) and Business support teams of Accrualify, Inc. Our objective is to assist Accrualify, Inc. in making software and providing support to its customers.

Role Responsibilities

Design, develop, and maintain the organization's business intelligence and reporting dashboards.
Design, develop, and maintain data models and feeds for report development.
Prepare insights based on data and reporting solutions.
Collaborate with business stakeholders to understand reporting and analysis needs and translate them into technical requirements.
Ensure that data is accurate and easily accessible for reporting and analysis.
Develop and maintain persona-based dashboards, management reports and executive views to provide business insights.
Experienced in Power BI to understand business needs and deliver technical solutions.
Follow, learn, and share best practices for Power BI development.
Ensure compliance with security and data privacy policies and regulations.
Manage and prioritize workload and identify opportunities to streamline processes and improve efficiency.
Keep up to date with industry trends and emerging technologies and evaluate their potential impact on business intelligence and reporting.

Qualifications & Skills

· Bachelor's degree in Computer Science, Information Systems, or a related field
· Master of Business Administration preferred.
· At least 4 years of experience in business intelligence and reporting, with a focus on data visualization, dashboards, and reporting.
· Demonstrated experience with Microsoft Power BI, with proficiency in complex DAX, Power Query, tabular data modeling, visualizations, RLS, composite modeling, Power BI Service, Licensing, etc.
Strong understanding of database systems, analytical processing, data modeling, and ETL/DWH framework.
· Worked in advanced SQL and database technologies such as Microsoft SQL Server, Azure SQL Server, Oracle, and MySQL, and Amazon Redshift SQL.
· Experience with cloud-based data storage and processing technologies such as AWS or Azure Data Factory is a plus.
· Experience in end-to-end implementation projects as well as maintenance & and support projects is a plus.
· Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
· Experienced across requirement analysis, solutions, designing, modeling, implementation, testing, and end-user communication.
· Work in diverse environments - geographical, cultural, and business – is preferred.
· Ability to adapt to changing reporting requirements, priorities, and project timelines.
Experience in the Banking or Financial Services industry is a plus.
· Experience in Agile methodologies is preferred.
Experience in Microsoft Excel, SharePoint Online, PowerAutomate, Draw.io, Power Apps, Administration, Governance, REST API, PowerShell, JavaScript, DAX Studio, Tabular Editor, Python, R programming, is a plus.
Certification in Microsoft Power BI or SQL is a plus.

4-8+ yrs exp

Sr Analyst/Accountant - Saas Operations

Senior Analyst/Accountant – SaaS Operations

FLEETCOR is currently seeking a Senior Analyst, SaaS Operations within our Corpay line of business and is located in San Mateo, CA. This role reports directly to the President and GM of Corpay Complete.

Senior Analyst SaaS Operations is expected to work across all product lines that Corpay Complete provides System Implementations, Product Development, Customer Success, & internal operations including revenue, billing, etc. This position requires an understanding of accounting principles gained through attainment of a 4-year Bachelors degree in finance, accounting, or related business field from a nationally accredited educational institution. In an environment of reduced supervision, the position exercises independent discretion and judgment in applying data manipulation, business processes and procedures, establishment of work programs and preparing summaries of information. The position will be involved in a number of special projects which will be pervasive and will provide opportunity to grow within our organization and work in areas not traditionally available.

How We Work

As a Senior Project Analyst - SaaS Operations, you will be expected to work in a virtual environment. FLEETCOR will set you up for success by providing:

Assigned workspace in San Mateo office/full
Company-issued equipment + remote access
Formal, hands-on training

Essential Functions And Duties

Conduct implementations and project scoping with Corpay Complete’s key clients.
Manage multiple support and business analyst employees
Establish best practice processes & procedures across support and onboarding.
Support Senior Managers with technical advice and analytical projects.
Participate in diligence and implementation work in serving our clients.
Formulate responses to our clients on product or technical issues and general inquiries.
Produce monthly reports for clients.
Use and develop communication skills to communicate project findings, conclusions and recommendations with peers and clients
Participate in client meetings to review and present analytical approaches and interpret results
Apply logic and Corpay Complete methodologies to provide recommendations to clients.
Assist corporate finance and accounting entries related to procure to pay process.
Advise on establishing or improving internal controls to assure proper internal compliance.
Research and cite regulations related to accounting AP and accruals.
Maintain and support the sales process including contract review, salesforce cleanup and billing automation.
Lead the analysis for and production of monthly/quarterly/annual transactional volume reports for communication with clients and billing purposes.
Participate in the deployment and customization of the Corpay Complete platform
Participate in the monthly/quarterly forecast process.
Participate in further development of the Corpay Complete software platform.
Perform a key role in the overall growth, recruiting and success of Corpay Complete.
Product Development – Communicate business requirements to engineers on system requirements.
Training – Help establish customer training and Corpay Complete university
Implementations of new systems as they relate to: Billing, Accounting, special projects etc.

Qualifications

B.S. in a Business Administration, Economics, Accounting, or Finance.
1-2+ years of professional accounting experience (big 4 preferred) with progressive duties. Or related experience
5+ years of professional experience in a related role
Moderate to advanced Excel skills
Quantitative skills and general problem solving skills for business problems
Strong interpersonal and team working skills
Good communication skills (written and verbal)
Ability to learn quickly and resourcefully
High degree of motivation, flexibility and creativity
Genuine desire to work hard and progress rapidly in the startup/ software/ service profession
Positive attitude and strong willingness to learn from mentors and peers
Ability to travel (typically ~5% or less but may be higher depending on assignments)

Knowledge/Skills

Strong analytical and independent problem solving skills required to evaluate gaps in data, efficiencies, customer pain points and the best way to implement the Corpay complete system.
Effective written and verbal communication skills are necessary to present relevant information to management and senior client representatives.
Strong personal computer skills (Excel, Word and PowerPoint) are required to perform analyses and communicate information to various constituents.
Knowledge of accounting, financial reporting and financial analysis usually acquired through related work experience in increasingly complex roles is required.
Strong interpersonal and partnering skills to develop working relationships with partners across operating business and support functions.
Demonstrated ability to drive change and improve processes.
Self motivator and ambition is highly desirable.

Essential Functions/Core Responsibilities

Work directly with clients to provide to a primary point of contact for day to day account support, problem resolution, technical clarity, research and analysis

Responds to Salesforce cases, inbound emails, fax, virtual meetings and phone calls.

Prepares and presents solutions in advance to retain relationships.

Uses customer feedback to monitor the status of service levels, identifies problems and revenue growth potential within the client base.

Trouble-shooting of client-raised servicing issues to determine if the issue is a system issue, training issue, or client configuration and effectively interact with internal departments to support customer base.

Additional responsibilities:

Act as a liaison between business operations and engineering to help problem solve and integrate customer recommendations.

Self-driven to develop professionally, improve performance, and understand the tools in place and use the system available to their fullest potential.

Demonstrates leadership qualities that influence peers to work collaborately, automate manual processes.

Serves as key contributor in developing and testing new processes and procedures that enhance the users experience. Act as game changer as appropriate.

Develops and executes a client service delivery strategy for assigned clients around the needs, contracts specifications and cost components.

Makes decisions regarding the set up and support of the clients assigned to their care and has the avility to approve finaincial fee and or transaction concessions.

Qualifications:

Education:

Minimum: Bachelor’s degree or equivalent work experience

Preferred: Bachelor’s degree in Accounting/Finance, Economics, Business Administration or related field.

Experience:

Minimum: Three years of progressive experience working within a call center or customer service team with demonstrated problem solving skills.

Skills:

Technical: MS Excel(spreadsheet), CRM applications (Salesforce), account payable experience or the equivalent work experience and technical expertise in call center and account management

Non-technical: Verbal and written communication skills, account management, relationship management

Location:

San Francisco Bay Area required. Need to work across time zone (U.S. and Asia)

SaaS Operations Associate

Position: SaaS Operations Associate
General Summary
The SaaS operations associate is expected to work across all product lines that Corpay Complete provides System Implementations, Product Development, QA, Customer Success, Sales & Marketing & internal operations including revenue. This position requires a basic understanding of accounting principles and strong operational background gained through attainment of a 4-year Bachelors degree in finance, accounting, or related business field from a nationally accredited educational institution. In an environment of reduced supervision, the Experienced Associate exercises independent discretion and judgment in applying data manipulation, business processes and procedures, establishment of work programs and preparing summaries of information. The Experienced Associate will be involved in a number of special projects which will be pervasive and will provide opportunity to grow within our organization and work in areas not traditionally available.

MDM - Data Analyst

Role Responsibilities
The responsibilities of the role will include:
 Ensuring the accuracy and completeness of vendor entity data (Master Vendor Records)
in our MDM tool (Reltio), and ensuring any duplicate Master Vendor Records are
properly merged to eliminate duplicates where appropriate, so that Master Vendor
Records are kept up-to-date and in-sync across platforms.
 Monitoring and assessing the quality of master data through regular audits, data
profiling, and data validation processes
 Working closely with business users, data analysts, and other stakeholders to gather
requirements and ensure data accuracy
 Working closely with data owners and subject matter experts and identifying data quality
issues and implement corrective actions
 Reviewing and providing content for comprehensive metadata, data dictionaries, and
data lineage documentation for master data elements
 Identifying opportunities for process improvement and master data management
strategy refinement
 Documenting data definitions, business rules, and data transformation processes to
ensure data understanding and traceability
 Communicating master data-related challenges and initiatives
 Complying with Master Data security and privacy regulations
Qualifications:
 Bachelor's degree in Computer Science, Information Management, Business
Administration, or a related field or equivalent business experience in data management,
data governance, or a related role such as Quality Assurance
 Understanding of master data management concepts and systems relationships
 Experience with master data management tools and platforms (e.g., Reltio, Informatica
MDM, SAP MDG, Collibra) is preferred
 Strong analytical and problem-solving skills, with an attention to detail is a must
 Excellent communication and interpersonal skills to collaborate effectively with various
stakeholders
 4+ years professional business experience preferably in an analytics, quality
assurance, or information technology

Systems Administrator

Job description

Systems Administrator
The System Administrator is responsible for managing, maintaining, and troubleshooting the organization's IT infrastructure, including servers, networks, and other computer systems. The role ensures that all IT systems are functioning efficiently and securely, providing technical support and implementing system improvements as needed.

Experience 4+ years

Location : Nagpur

Job Description
We are looking for a Systems Administrator to maintain company infrastructure including all the hardware and applications. Windows and MacOS.

Job Requirements

Administer servers and workstations - Configure, deploy, and maintain servers and workstations including user accounts, OS upgrades, patches, backups
Administer applications - Configure, deploy, and maintain enterprise business applications.
Administer a LAN/WAN - Maintain a multiple subnet Ethernet network including secure remote access by devices, remote branch sites, and supporting access to customer sites.
Develop and recommend security standards, network hardware, and software, and select network management software.
Manage network Firewall, Antispam, Antivirus, and Web filtering devices
Manage remote access and remote desktop software.
Interact with all personnel, answer questions, and fix PC software/hardware problems.
Asset tag and track all the IT assets and inventory
Ensure all incidents are tracked in the ticketing system
Perform network, server, and storage performance reporting to support capacity planning.
Perform ongoing performance tuning and hardware upgrades.

Qualifications

Education: Bachelors degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 4 years of experience in system administration or a similar role.
Certifications: Relevant certifications (e.g., Microsoft Certified Systems Administrator (MCSA), CompTIA Network+, CompTIA Security+) are preferred.

Role: Hardware and Networks - Other
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: Hardware and Networks - Other
Education
UG: B.Tech/B.E. in Electronics/Telecommunication, Information Technology, Computers, Electrical